Team Manager - Operations Services - Glasgow City Centre

Customer Services
Ref: 280 Date Posted: Wednesday 07 Nov 2018
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Team Manager - Operations Services
Glasgow City Centre
Permanent
Salary Range £22,412 - £25,165

We’ll accept applications up to the 21st November 2018 and interviews are likely to be scheduled for week commencing 26th November 2018. 

Why SLC?

Are you customer-focused with excellent communications skills? Do you have proven ability to supervise, motivate and develop a team? Are you interested in great personal and professional development opportunities in a friendly, supportive environment?

Yes? Then read on.

What’s the job?

Student Loans Company is looking for a Team Manager within our Operations Payment Services department. The department is responsible for making timely and accurate Loans and Grants payments to students and education providers circa £20bn each academic year.  You will manage a team of Payment Assessors & Lead Payment Assessors, monitoring the operation of the team to ensure that all tasks are dealt with in line with Company targets and standards. You will ensure optimum staff skills are maintained in line with business requirements, with emphasis on customer care.

How do I apply?

You will have experience of using ICT systems with the ability to supervise, motivate and develop a team. Ideally you will have management experience within a high volume processing service and be qualified to NVQ level 3 in a Management related discipline (or relevant experience). Excellent Communication skills are essential with knowledge and understanding of SLC’s operations, processes, policies and procedures highly desirable.

 

Sound good? If so please apply below and a member of our dedicated Recruitment Team will be in touch!

**Please note - As part of the selection process, SLC uses third parties to perform a number of pre-employment checks including reference, criminal record and credit reference. They may supply us with information that will assist us with our recruitment decision**



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