Data Administrator - Verification Operations Department - Glasgow City Centre

Repayments & Counter Fraud
Ref: 790 Date Posted: Monday 07 Oct 2019
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Data Administrator – Verification Operations Department

Glasgow

Salary: £16,956 - £19,366 (Grade 1)

We’ll accept applications up to 18th October 2019 and interviews will be scheduled in the coming weeks

 

Why SLC?

Do you want to be part of a fast-moving, dynamic organisation in a bustling city centre location? Could you thrive in a customer-focused business environment? Would you like the opportunity to develop your own personal and professional skills for your future while helping our customers invest in theirs?

If so, we might just have the job for you. 

 

What’s the job?

The purpose of this role is to support Student Loan Company’s compliance with General Data Protection Regulation (GDPR) and the National Fraud Initiative by administrating information requests. The post holder will liaise with various departments throughout SLC to obtain the required information, carefully collating data, validating and redacting sensitive information.

This involves: managing the request, liaising with various internal teams to obtain information, recording and acknowledging the request before collating the information, validating and/or redacting sensitive data in accordance with GDPR guidelines. Then the information will need to be returned to the requestor within acceptable timelines.

There is a full description of the role in the attached Job Description.

 

How do I apply?

Some of the key Knowledge, Skills and Experience required for this role would include:

  • Working in high volume processing/contact centre environments, at fast pace
  • Excellent customer service skills (written and verbal)
  • A keen interest in problem solving
  • Attention to detail
  • Experience of processing SARs(desired, but not essential)

Does this sound like you? If you are interested in joining us, please apply below and a member of our dedicated Recruitment Team will be in touch!

 

Please note - As part of the selection process, SLC uses third parties to perform a number of pre-employment checks including reference, criminal record and credit reference. They may supply us with information that will assist us with our recruitment decision

Also, please note we may need to close this advertisement early as we are anticipating a high level of interest and applications



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