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Business Improvement Manager -Campaigns Management - Glasgow City Centre

Repayments & CFS
Ref: 573 Date Posted: Tuesday 16 Apr 2019
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Business Improvement Manager – Campaigns Management Lead

£40,096 to £44,191 per annum

Glasgow City Centre

Permanent - Grade 5

We’ll accept applications up to 29th April and interviews are likely to be conducted in May 2019



What’s the job?

The Repayments Business Improvement team is a small but strategically significant team who are responsibility for improving the Repayments and Counter Fraud Services (CFS) in Student Loans Company in order to fulfil the overarching purpose to collect every £ that is due. This team report to the Director of Strategy for Repayment and CFS and are responsible for developing and delivering the Strategy for Repayments and CFS driving forward business improvements across the Directorate.

As the Business Improvement Manager you would hold responsibility to lead on the development and delivery of a Programme of different campaign work in the Repayments and CFS Directorate.

Some of the key responsibilities for this role would include working closely with senior management and other business improvement managers within the directorate on a variety of issues to develop a rolling programme of campaigns; responsibility for working as part of a core team to drive delivery of other Repayments and CFS projects; developing a strong, well respected and knowledgeable team who can make structured and thorough recommendations and proposals.

Please see the attached Job Description for an in-depth look at the role.


How do I apply?

Do you have knowledge of Debt Management and Collections? Do you have knowledge, capability, skills and experience of end to end Change Management processes, procedures and methodologies? How about business analysis processes and procedures that include business requirements elicitation, analysis and critical thinking, and workshop facilitation?

Yes? If so please apply below and a member of our dedicated Recruitment Team will be in touch!


Download Job Profile